Pensions Administrator
£16,000 - £19,000 depending on experience


Ref: 651| Posted: 24th Feb 2020

Administrator - Salisbury - Permanent - Full time (Monday to Friday) -  Competitive £££ (full training provided)

We are currently looking to recruit an administrator for one of our clients Salisbury based client to work in small administration teams dealing with end to end product administration.

Key responsibilities:

Administrative transactions

Adhere to a series of procedures and routines to ensure the accurate and timely transaction of administration tasks, responding to a range of correspondence relating to the relevant clients and customers. Have excellent attention to detail and deal with queries efficiently and accurately whilst working within agreed and demanding timescales.

Records maintenance

Ensure that records are updated and completed for all transactions to meet Company requirements and maintain the integrity of the databases and client file records and to ensure that any regulatory deadlines are met.


Resolve queries and issues primarily by letter in a professional and timely manner, with reference to established frameworks and procedures. The role will also involve liaising with other departments within the Company, requesting information and chasing progress.

Supporting colleagues

Support agreed team and department targets by covering any gaps in transaction delivery across teams in the best interest of the department and process effectiveness. Have a professional and flexible approach to meet business requirements.

Technical knowledge

Skills and expertise are developed through structured training.

The above list is not exhaustive and other duties may be required from time to time and will be within the skill sets and experience of the post holder.

Person Specification:


  • Proven administration skills - ability to work in a systematic, methodical and orderly way.
  • Strong numeracy skills and competent in processing numerical data. (minimum GCSE Maths grade C or equivalent).
  • Educated to degree level or equivalent.
  • Proven written communication skills, including letter writing skills with the ability of structuring information to meet the needs and understanding of the client.
  • Confident telephone manner with the ability to respond to demanding clients on complex queries in a polite and profession way.
  • Computer literate to include Microsoft Word, Excel, Access, Outlook and Internet.
  • Set high standards for quality and quantity.
  • Ability to work under pressure and to strict and demanding timescales, multi-tasking and prioritising.
  • Ability to multi-task and prioritise, working in a flexible and adaptable way.
  • Possesses the initiative to plan activities and projects well in advance and take account of possible changing circumstances.
  • Ability to work using own initiative and develops job knowledge and expertise through continual professional development.
  • Ability to work well with colleagues and contribute to effective team working.
  • Accepts and tackles demanding goals with enthusiasm with a 'can do’ attitude with a willingness to achieve results.


  • Experience of providing excellent customer service.
  • Previous office experience within a customer facing administration environment.

If you have the required experience please contact us

Just hit the Apply button to forward over your CV for the Administrator role.

First 2 Recruit Ltd is an Employment Agency who provide permanent and fixed term contract services and an Employment Business who provide temporary services as defined under the Employment Agencies Act 1973. First 2 Recruit Ltd will collect the personal details which job seekers provide to us for the purposes of providing job seekers with work-finding services. In providing this service to job seekers we may need to transfer their personal details to our client companies.

Please note we regret that due to the high volume of CV's received we cannot give individual feedback to candidates, if you are not contacted within 5 working days of submitting your CV please assume your application has been unsuccessful on this occasion.

First 2 Recruit Ltd is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age or perceived age, marital or civil partnership status or disability.